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Engage Customers

Engage, impress, and empower your customers.

Give every customer the communication they want when they want it

40GRID lets your customers choose what you communicate (invoices, service reports, scheduling notifications, updates, and appointment reminders), how you communicate it (by email, mail, or text messages), and when you communicate it (monthly, quarterly, or otherwise).

Show your customers you’re on top of their properties

40GRID dashboards and reports don’t just keep your team informed — they keep your customers informed, too. Give customers information about equipment performance, materials usage, billing and payments, account information, service history, service task results, and issues that need intervention. Help them see the value you deliver and assure them you’re hard at work with their best interests in mind.

Coming soon: a customer empowerment center

We’re developing an online customer service center where your customers will run their own reports, educate themselves, tap into your ecosystem for vendor referrals, and even schedule their own appointments. 40GRID will make your customers’ lives easier — yet another way we’ll help you forge great relationships that keep customers happy and loyal.